Terms and Conditions

Yurtel Ltd Terms & Conditions



‘Company’ means Yurtel Limited whose head office is located at The Mead, St Catherine, Bath, BA1 8EZ

‘Client’ is the person hiring the Equipment from the Company.

‘Equipment’ is the, Yurt(s) and other accommodations to include their contents or materials specified on the Booking and nothing else.

‘Period of Hire’ is the period between Booking Start Date and the Booking End Date as stated on the booking Confirmation or the agreed period of occupation.

‘Hire Charge’ is the amount payable by the Client to the Company as specified on the Invoice or at the checkout stage on yurtel.co.uk.

‘Invoice’ is the form issued by the Company to the Client requesting payment of the Hire Charge.



1. Conditions


Unless stated in writing all orders and bookings are accepted subject to the Terms and Conditions of hiring stated below and the Client by completing payment for booking is deemed to have acknowledged this.



2. The Company Undertakes:


a) to supply the Equipment for the Period of Hire as stated in the booking confirmation.

b)  to supply supporting facilities as advertised on the company website yurtel.co.uk unless written notification is supplied to the client to the contrary.



3. The Client Undertakes:


a) to pay in full as per the terms of The Invoice at time of booking. The Company reserves the right not to provide the Equipment and or cancel the booking should payment not be received.

b) to pay interest on all monies outstanding at the rate of 4% per annum above the base rate of the National Westminster Bank Plc.

c) to provide the Company with full contact details to include mobile phone number, home address and billing address if different from home address, in addition to any other information deemed necessary by The Company on and event by event basis.

d) not to enter the Equipment if requested by the Company for reasons of safety.

e) to keep any part of the Equipment that is a tent completely closed and secure and in particular any door fastened when not in use.

f) not to use any lighting, heating, cooking or other gas or electrical appliances of any kind without the prior written consent of the Company.

g) not to light, or allow to be lit, any fire, candle or other naked flame within or close to the Equipment without the prior written consent of the Company.

h) not to tamper with the structure or any part of the Equipment and in particular not to affix or suspend from the Equipment any item whatsoever without the Company’s prior written consent.

i) to vacate the Equipment by the time stated in communications from The Company



4. Variations


a)The Company will use all reasonable endeavours to supply the Client with the Equipment but where this is not possible the Company will notify the Client as soon as possible with any alterations to the design and specifications of the Equipment and where alteration is fundamental the Client may terminate this contract and any sums paid will be refunded.



5. Loss Or Damage Or Excessive Soiling


a) The Client shall throughout the Period of Hire be responsible for the maintenance and safe custody of the Equipment.

b) The Client must be satisfied with the Equipment before use and should notify the Company of any miscounts, incorrect deliveries or unacceptable Equipment before use.

c) The Client shall indemnify the Company against the full value of any loss damage or excessive soiling howsoever caused, unless caused by negligence by the Company.



6. Understanding


a) All sums payable under this agreement unless otherwise stated are inclusive of VAT and other duties or taxes.



7. Cancellation


a) Either party shall have the right to terminate this Contract without penalty within seven days from purchase date subject to written confirmation of such termination being given by one party to the other within such period. In the event of such termination by either party the Company shall refund to the Client all sums paid by the Client to the Company by way of deposit or otherwise.

b) Once the seven days referred to in the preceding clause has passed, should either party cancel the contract compensation will be paid of 50% of the Hire Charge sums paid at time of refund except if the cancellation is made within 21 days of campsite opening where no refund will be paid.





8. Exclusion of Liability


a) The Company will make every effort to complete the erection of the Equipment on or before the commencement of the Period of Hire shown on the booking confirmation provided that the Client has complied with the undertakings set out above. If the Equipment is not erected on or before the Set Up date shown on the Invoice the Client shall have the right to withdraw and the Company shall return all monies paid. If for ANY reason the Equipment is not erected the Company shall not be liable to pay further compensation to the Client.

b) The Company will take all reasonable care to avoid damage to the Clients’ own equipment but cannot be responsible for any loss suffered by the Client in respect thereof other than as a result of the negligence of the Company’s servants, agents or contractors.



9. Third Party Liability

The Company will not be responsible for and the Client will indemnify the Company against all claims for the injury to persons or loss or damage to property howsoever caused unless it be proved that such injury or damage was caused by faulty material or workmanship or negligence on the part of the Company.